Capabilities

24x7 Technical Service Desk, handling over 300,000 calls a year
Convenient option for next-business-day onsite support when the Technical Service Desk diagnoses the need for an onsite solution
Next-business-day service and delivery for covered parts or replacements with 100% coverage in the United States and expanding service globally
Deep discounts on other equipment-related services, such as installation and configuration
Service desk staffed by the largest independent technology support provider in North America
More than 113,000 active part numbers for more than 15,000 types of equipment
Network of over 200 parts-stocking locations nationwide to ensure availability and on-time delivery of the part you need
More than 1.5 million units of repairable and consumable parts in inventory, with 99.96% accuracy
ISO 9001:2000-certified certified Logistics and Repair facilities